The University of Economics Ho Chi Minh City (UEH) is committed to ensuring equal access to lifelong learning activities for all, regardless of ethnicity, religion, disability, immigration status or nationality, and gender. In 2025, UEH continued to apply the principle of non-discrimination through its codes of conduct, learner support policies, feedback and complaint mechanisms, and its open education, career guidance, short-term training, academic exchange and community knowledge-sharing programmes.
In line with its strategy as a Multidisciplinary and Sustainable University, UEH respects diversity and widens learning opportunities for communities within and outside the University. This work is supported by the following policies and regulations:
UEH Development Strategy 2025–2030, Vision to 2045
UEH builds a university culture based on the values of Diversity – Equity – Inclusion (DEI) and the Happy University, with a focus on gender equality, diversity and inclusion in its policies, spaces and university life.
Cited from the UEH Development Strategy 2025–2030, Vision to 2045, “UEH acting together for a shared future”, publicly available on the UEH Portal
The principle of non-discrimination is upheld at UEH through two official documents: the Code of Conduct for Staff, issued with Decision No. 695/QĐ-ĐHKT-CTCT dated April 4, 2017, and the Code of Conduct for Learners, issued with Decision No. 1555/QĐ-ĐHKT-CTCT dated June 15, 2017.
Specifically, Article 7, Clause 3 of the Code of Conduct for Staff requires respect for the principle of non-discrimination on the grounds of race, gender, social class, belief, religion and disability; Clause 6 prohibits harassment of others in any form. For learners, Article 5, Clause 3 requires respect for the principle of non-discrimination on the grounds of ethnicity, gender, social background, belief, religion and disability.
These principles provide the foundation for fair conduct in UEH’s educational environment and the basis for further extending equal access to lifelong learning activities for the community.
Official documents:
https://dsa.ueh.edu.vn/van-hoa-ueh/
https://hotro.ueh.edu.vn/bai-viet/van-hoa-ueh-579
The Codes of Conduct for staff and learners at UEH are publicly available on the UEH Portal and the website of the UEH Department of Student Affairs
The Lifelong Learning Access Policy was published by UEH on the UEH Future system on November 1, 2025, setting out the principle of equal access to educational activities for the community, regardless of ethnicity, religion, disability, immigration status or gender. The policy applies across the entire UEH system, including open education programmes, public educational events, short-term training and educational outreach activities beyond campus.
For open education programmes, conferences, online learning resources, academic exchanges and skills development for the community, UEH aims to provide access to everyone who meets the professional requirements and publicly announced participation conditions of each programme. Administrative procedures related to residence, visas and legal documents are carried out in accordance with the law.
Evidence:“4.3.5. Lifelong learning access policy”, UEH Future, November 5, 2025.
Support policies for learners with disabilities, including support for tuition, learning aids, facilities, mental health, dormitory accommodation, transport and career development.
Support policy for learners with disabilities, publicly available on the website of the UEH Department of Student Affairs
Financial support policy for learners with disabilities , publicly available on the website of the UEH Department of Student Affairs
Feedback, complaint and denunciation mechanisms in 2025: UEH issued documents on receiving petitions, handling complaints and denunciations, and receiving citizens, including Decision No. 2410/QĐ-ĐHKT-BĐCLKSNB dated August 14, 2025; Decision No. 2514/QĐ-ĐHKT-BĐCLKSNB dated August 19, 2025; and Decisions Nos. 2616 and 2617/QĐ-ĐHKT-BĐCLKSNB dated August 30, 2025. These governance mechanisms support the receipt, review and handling of concerns within UEH’s authority, strengthening transparency and accountability.
Decision No. 2514/QĐ-ĐHKT-BĐCLKSNB dated August 19, 2025 on the Regulations on Receiving Citizens of the University of Economics Ho Chi Minh City, publicly available on the website of the UEH Department of Quality Assurance and Internal Control
Decision No. 2617/QĐ-ĐHKT-BĐCLKSNB dated August 30, 2025 on the Complaint Handling Procedure of the University of Economics Ho Chi Minh City, publicly available on the website of the UEH Department of Quality Assurance and Internal Control
Decision No. 2410/QĐ-ĐHKT-BĐCLKSNB dated August 14, 2025 on the Regulations on Receiving Petitions and Handling Complaints and Denunciations of the University of Economics Ho Chi Minh City, publicly available on the website of the UEH Department of Quality Assurance and Internal Control
The Department of Student Affairs maintains a channel for receiving questions and complaints related to UEH activities
Through its campuses in Ho Chi Minh City and UEH Mekong and its network of teaching, research and learner support units and partners, UEH is progressively reducing barriers related to economic circumstances, geographical distance, access to information, skills, language and specific support needs. These mechanisms support learners within the UEH system while also extending suitable activities to secondary school students, parents, workers, businesses and the community outside the University.
Continuity and updating of the policy in 2022–2026
UEH’s principle of fair treatment is grounded in the codes of conduct issued in 2017 and continued to be applied in its educational activities in 2025. In addition, UEH published the Lifelong Learning Access Policy on the UEH Future system in November 2025, which clearly states its commitment to non-discrimination on the grounds of ethnicity, religion, disability, nationality or immigration status, and gender.
In 2025, UEH also issued regulations on receiving petitions, receiving citizens and handling complaints and denunciations, strengthening its mechanisms for receiving and handling concerns within the University’s governance. These documents serve as enforcement and accountability mechanisms supporting the principle of non-discrimination; they do not replace the Lifelong Learning Access Policy.
| Mechanism | Main content | Responsible units |
| Anti-discrimination |
Enforcing the UEH Code of Conduct, in particular Article 7, Clause 3 on the principle of non-discrimination on the grounds of ethnicity, gender, social background, belief, religion and disability; Article 7, Clause 6 on prohibiting harassment in any form; and Article 16 on the responsibility to respect, listen to, support and treat learners fairly. Maintaining channels for receiving feedback and complaints and resolving issues that arise.
Evidence image: Article 7, Clause 3 of the Code of Conduct for UEH staff, publicly available on the UEH Portal
Evidence image: Article 7, Clause 6 of the Code of Conduct for UEH staff, publicly available on the UEH Portal |
Department of Organizational and Human Resource Development; Department of Student Affairs (DSA); Department of Quality Assurance and Internal Control (QAIC).
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| Support for learners with disabilities | Providing accessible facilities, including wheelchair-accessible routes, lifts, accessible toilets, and library services and e-learning materials for visually impaired learners. Also providing learning aids, transport, dormitory accommodation, psychological counselling, mental health care, community connection and career development support. Financial support and personal care are provided under the conditions applicable to UEH learners with disabilities. | Department of Student Affairs (DSA); Department of Infrastructure Management |
| Financial support – scholarships | Maintaining scholarships, student credit, tuition waivers and reductions, and financial support for eligible learners. Prioritizing students in difficult circumstances, students with disabilities and other learners in need of support, while connecting with businesses and donors to expand resources for education. | Department of Finance and Investment Planning; Department of Academic Affairs; Department of Student Affairs (DSA); network of businesses and sponsoring partners. |
| Diverse pathways into learning | Widening access to education through full-time undergraduate, part-time, articulation and second-degree programmes, postgraduate education, short-term training, professional development and lifelong learning activities. Programmes with specific admission requirements or participation conditions publish them for each mode of study. | Department of Academic Affairs; member schools; UEH Mekong; faculties, institutes, and training and professional development centres. |
| Access to information – technology | Publishing information on admissions, registration conditions, tuition, programmes and opportunities to join educational activities on digital platforms. Providing online counselling, Campus Tours, local career guidance, the smart library, digital resources and tools that support access to information for learners with specific needs. | Department of Communications and Partnerships; Department of Academic Affairs; Department of Infrastructure Management; Department of Student Affairs; UEH Mekong. |
| Gender equality and respect for diversity | Building a learning and living environment that respects difference and prevents discrimination and harassment; organizing diversity, equity and inclusion (DEI) activities, cultural exchanges and mental health support. Encouraging learners from diverse social groups to take part in suitable activities, with mechanisms for receiving feedback when issues arise in the learning environment. | Office of the Party and Mass Organizations; Department of Student Affairs |
| Partnerships and internationalization | Developing academic and student exchange programmes, international scholarships, cultural exchanges and cooperation with educational institutions in Vietnam and abroad. Widening access to a multicultural learning environment and providing appropriate information and procedural support for international learners in each programme. | Department of Research, Development and Global Engagement |
Scope of the equal access principle for lifelong learning activities
Under the Lifelong Learning Access Policy published on UEH Future in 2025, UEH applies the principle of equal access to all forms of education and lifelong learning across its system. The scope covers open educational resources, public educational events, executive education and short-term vocational training, as well as career guidance, training and knowledge-sharing activities in schools and communities beyond campus. These activities are intended for both UEH learners and learners outside the University.
In implementation, UEH units are responsible for publishing the target participants, registration conditions, costs (if any) and support appropriate to each activity. The principle of equal access is linked to reducing barriers related to economic circumstances, access to technology, facilities and the support needs of different groups of learners.
Activities implementing the policy of equal access to lifelong learning for all
In 2025, UEH continued to put its lifelong learning access policy into practice through support mechanisms and educational programmes for different groups, reflecting its efforts to reduce barriers to education. Activities for full-time students serve as supporting evidence of inclusive educational practice, while the scope of the policy for lifelong learning and the community outside UEH is defined by the published policy and the access conditions of each programme.
| Equal access mechanism | Beneficiaries | Activities | Results/Impact |
| Ensuring access to facilities and learning materials for people with disabilities | Learners with disabilities, especially those with mobility difficulties or difficulty accessing learning materials; groups needing specific support when using learning spaces at UEH. |
UEH publishes its support measures for learners with disabilities, including access to facilities, equipment and appropriate support services. The University provides specific accessibility solutions, including wheelchair-accessible routes, lifts, toilets with grab bars, mobility aids and suitable learning spaces. Online, UEH offers a Virtual Tour with audio guidance and text-reading functions to support visually impaired users. The Department of Student Affairs (DSA) also publishes a guide to accessible routes and support areas for people with disabilities at each campus. This is one of the practical mechanisms for reducing barriers to the educational environment.
Photo 1. Guide to accessible routes for people with disabilities
Photo 2. Accessible toilet for people with disabilities
Photo 3. Lifts serving all users, with priority for people with disabilities, at each campus
Photos 4–5. Routes designed for convenient wheelchair access for people with disabilities |
Public evidence: Guide to accessible routes for people with disabilities (UEH Department of Student Affairs website) |
| Mental health support, psychological counselling and inclusion | UEH students needing psychological counselling, those facing difficulties with studies, adaptation and inclusion, and cases needing individual support, including learners with specific needs. |
UEH maintains a mental health care system combining awareness-raising communication, workshops, talkshows, yoga and meditation, and individual counselling. These help learners recognize stress, reduce pressure, manage emotions, seek professional support and build a stigma-free learning environment. For learners with disabilities, UEH’s support policy also includes check-ins, counselling, connection to suitable activities and inclusion support.
Photo 1. Yoga and meditation activities for learners
Photo 2. Workshop: Connecting with experts and practising self-care |
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| Gender equality in learning and capacity development activities | Students of all genders, especially female students and groups at risk of gender discrimination. |
In 2025, DSA provided psychological counselling to many female students on a range of issues, such as studies, relationships and adapting to a new environment. At the same time, the number of female students at UEH receiving scholarships increased.
Photo 1. The gender equality competition Equal Voice 2025
Photo 2. The training session “Gender Equality: Where Are the Limits?”
Photo 3. The programme “Stay Silent or Speak Up?”, focusing on three key issues: understanding sexuality for a happy relationship; understanding sexual harassment – love or trap; and how the law deals with sexual harassment |
Public evidence: |
| Access to educational activities in a multicultural environment | Vietnamese and international students within and outside UEH |
UEH International Cultural Festival 2025 created a space for cultural exchange between international and Vietnamese students, celebrating cultural diversity and sustainability and spreading a spirit of connection within the learning community.
Photos from the programme with students from many countries Creating intercultural learning spaces for domestic and international learners On April 12, 2025, UEH held the Vietnam – Laos – Cambodia Friendship Cultural Exchange Programme, featuring cultural sharing, art experiences, games and student networking activities
Photos from the Bunpimay and Chol Chnam Thmay traditional New Year gathering and the Vietnam – Laos – Cambodia Friendship Cultural Exchange Programme |
Public evidence: 1. UEH International Cultural Festival 2025, spreading the spirit of exchange and multicultural integration (UEH Portal, December 1, 2025)
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| Widening learning opportunities for domestic and international learners | Students from domestic and international institutions who meet the exchange requirements. |
Implementing Notice No. 1447/TB-ĐHKT-ĐT dated June 26, 2025, opening registration for exchange study at UEH in the final semester of 2025, which sets out participation conditions, academic benefits, extracurricular activities, accommodation advice and scholarship consideration.
Notice on registration for exchange study at the University of Economics Ho Chi Minh City (UEH) in the final semester of 2025, publicly available on the website of the UEH Department of Academic Affairs |
Established opportunities and procedures for receiving students from partner institutions in Vietnam and abroad. Public evidence: Notice No. 1447/TB-ĐHKT-ĐT dated June 26, 2025, opening registration for exchange study at UEH in the final semester of 2025 |
| Financial support to sustain access to learning for disadvantaged groups | Students in difficult circumstances or affected by natural disasters; learners with disabilities; and other cases requiring special support. |
UEH expanded its support programme for learners affected by storms, floods and natural disasters in 2025, with the following measures: (1) a 10% tuition reduction for the final semester of 2025; (2) support scholarships; (3) an extended tuition payment deadline for the first semester of 2026; and (4) the student credit programme.
Photo 1. Announcement of support for learners affected by natural disasters, publicly available on the UEH Portal UEH offers diverse financial support, from merit scholarships and scholarships for students in difficult circumstances to scholarships from businesses and partner organizations.
Photo 2. UEH’s multi-tier support system helps learners focus on developing their capabilities and sustaining the value of knowledge |
Public evidence: |
| Equal access to information and career guidance across regions | Upper secondary school students and parents, especially in provinces far from urban centres and in the Mekong Delta. |
UEH organized UEH Virtual Open Days 2025 – Ask UEH now and in-person career guidance programmes at upper secondary schools in the Mekong Delta. Career guidance and admissions counselling at upper secondary schools in the Mekong Delta
Photo 1. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Vinh Long Province
Photo 2. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Can Tho City
Photo 3. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Hau Giang Province
Photo 4. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Long An Province
Photo 5. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Tra Vinh Province
Photo 6. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Ben Tre Province
Photo 7. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Tien Giang Province
Photo 8. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Dong Thap Province
Photo 9. In-person career guidance and admissions counselling in 2025 at upper secondary schools in An Giang Province
Photo 10. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Kien Giang Province
Photo 11. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Soc Trang
Photo 12. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Bac Lieu
Photo 13. In-person career guidance and admissions counselling in 2025 at upper secondary schools in Ca Mau UEH Virtual Open Days 2025 online admissions counselling and career guidance series: “Ask UEH now” This annual UEH event supports applicants and parents through the admissions process, choosing a suitable programme and planning future careers.
Photo 1. Video of the session “A 360-degree overview of admission to the University of Economics Ho Chi Minh City” by the Department of Academic Affairs
Photo 2. Video of the session “Why not choose a programme combining design, creativity and technology?” by the Institute of Smart City and Management (ISCM) and the School of Media and Design (SMD)
Photo 3. Video of the session “The many careers in banking” by the School of Banking and UEH Mekong
Photo 4. Video of the session “From numbers to technology, from analytics to programming – programmes for a new generation” by the School of Mathematics and Statistics, the School of Business Information Technology and UEH Mekong
Photo 5. Video of the session “Understanding the language of public finance” by the School of Public Finance and UEH Mekong
Photo 6. Video of the session “Finance programmes: Managing cash flow – Controlling risk” by the School of Finance and UEH Mekong
Photo 7. Video of the session “Decoding the appeal of law programmes” by the School of Law and UEH Mekong
Photo 8. Video of the session “Accounting – Auditing, Public Finance and Public Management – The backbone of every organization” by the School of Accounting, the School of Finance, the School of Public Management and UEH Mekong UEH Global Learning – A community project for free career guidance and exam preparation UEH Global Learning is a free community online learning platform researched, developed and operated by the University of Economics Ho Chi Minh City (UEH) since 2021, available at: https://global.ueh.edu.vn/. The platform was created during the Covid-19 pandemic, initially to help upper secondary school students nationwide continue learning, especially in areas with limited conditions for online teaching and learning. Through years of operation and continuous improvement, UEH Global Learning has become a practical learning tool, helping spread knowledge, promote equity in education and support digital transformation in education in local areas. In 2025, UEH standardized and integrated all new content for the 2025 national high school graduation exam and shared it free of charge on the UEH Global Learning platform.
Photo 1. The UEH Global Learning community project
Photo 2. Practice tests for the 2025 national high school graduation exam on the UEH Global Learning platform |
Public evidence: 2. HIGHLIGHT UEH VIRTUAL OPEN DAYS 2025: Answering questions and concerns from parents and students (Part 2) (UEH Admissions Portal, June 9, 2025) 3. UEH Global Learning – Supporting candidates in the 2025 national high school graduation exam under the 2018 General Education Curriculum (UEH Portal, April 18, 2025) |
| Diversifying online learning for the community outside UEH | Teachers from preschool to upper secondary level in Vinh Long Province. |
On October 19, 2025, UEH co-organized the training “Applying AI at Work” through the UEH Learning Management System (LMS), a modern online learning system developed by the University of Economics Ho Chi Minh City (UEH), helping teachers gain digital knowledge and skills.
The “Applying AI at Work” training for Vinh Long teachers participating in the festival “Creative Teachers with Digital Technology and Artificial Intelligence” |
Public evidence: |
| Providing learning opportunities for international learners | International students |
Accommodation support to sustain learning opportunities for international students In 2025, UEH implemented a free dormitory accommodation policy for international learners.
UEH announces free dormitory accommodation for international learners Support with entry and residence procedures for study UEH publishes its procedure for entry sponsorship and visa extension, with online forms, application intake and processing through the Department of Student Affairs (DSA), in coordination with immigration authorities.
The procedure for applying for and extending visas for foreign nationals, publicly available on the website of the Department of Student Affairs |
In 2025, UEH provided free dormitory accommodation to 31 students, including 03 Vietnamese, 25 Lao and 03 Cambodian students, helping them settle in and making their study and daily life at UEH easier. Public evidence: 1. UEH supports students in difficult circumstances in 2025 – Direct financial support for their learning journey (UEH Department of Student Affairs website, December 31, 2025) 2. Process of Applying for and Extending Visas for Foreign Nationals at University of Economics Ho Chi Minh City (UEH Portal) |
Conclusion:
Compared with 2024, UEH continued to strengthen and develop its lifelong learning access policy in a comprehensive, equitable and inclusive way, regardless of ethnicity, religion, disability, immigration status or gender. While 2024 focused on building equal access mechanisms through codes of conduct, scholarship policies, support for people with disabilities and diverse forms of learning, 2025 saw progress in translating these policies into practical support, widening the range of beneficiaries and strengthening mechanisms to protect learners’ rights.
- Stronger support for learners with disabilities: from 9 students with disabilities supported in 2024, UEH recorded 11 cases receiving support according to information published in 2025, while maintaining support for tuition, facilities, transport and accessible learning materials.
- Stronger mechanisms to protect equal access: in addition to maintaining its codes of conduct and anti-discrimination policies, in 2025 UEH issued new regulations and procedures for receiving and handling complaints and denunciations, strengthening transparency and accountability in protecting learners’ rights.
- Expanded support for gender equality and disadvantaged groups: building on its 2024 gender equality programmes, UEH ran Equal Voice 2025 and activities raising gender awareness and preventing harassment. UEH also supported more than 11,000 students affected by natural disasters with over VND 23 billion, reducing financial barriers and sustaining learning opportunities.
- Stronger inclusion support for international learners: building on its 2024 exchange and international cooperation programmes, in 2025 UEH provided free dormitory accommodation to 28 Lao and Cambodian students, maintained visa procedure support, and organized the Vietnam – Laos – Cambodia cultural exchange and the International Cultural Festival 2025.
- More diverse learning opportunities for the community: building on its 2024 career guidance and open education programmes, UEH further widened access through counselling at 172 upper secondary schools, reaching more than 20,000 students in the Mekong Delta; delivered AI training for more than 30,000 teachers in Vinh Long; and maintained the UEH Global Learning platform providing free learning resources.
Overall, 2025 marked the continuation and consolidation of UEH’s implementation of its equal lifelong learning access policy compared with 2024, through stronger support and protection mechanisms for learners and wider access to knowledge for diverse groups within and outside the University. By combining non-discrimination policies with financial support, accessible facilities, digital education and multicultural inclusion, UEH continues to affirm its commitment to an open, inclusive learning environment that respects difference and promotes lifelong learning opportunities for the community.